Privacy policy

Last updated: October 1, 2023

1. Introduction

The platform https://taxisbooking.be (hereinafter referred to as "the Platform") aims to facilitate the connection of drivers and users seeking a transport service approved by the competent authorities;

The Platform is operated by Digipulse (hereinafter referred to as "we", "us" or "our"), a company under Belgian law registered with the Banque-Carrefour des Entreprises under number: 1000.838.278

The privacy of your data is important to us, and we are committed to protecting it in accordance with the European Union General Data Protection Regulation (GDPR) and applicable local data protection laws.


This Privacy Policy aims to inform you about how we collect, use, share and protect your personal information when you use the Platform. We encourage you to read this Privacy Policy carefully and review it regularly, as it may be updated to reflect changes in our data processing practices.

2. Information we collect:

2.1. Data that you encode yourself

When you submit a price quote request via the Platform form, we collect the following information:

  • Your name
  • Your first name
  • Your email address
  • Your phone number
  • The following information relating to the journey for which you wish to obtain one or more price offers via Platerfome:
    • The departure address of the desired journey
    • The destination address of the desired journey
    • The desired pick-up date and time
    • The number of passengers for this journey
    • The payment method you wish to use to pay the driver for this trip

2.2. Technical data

We automatically collect technical information when you use the Platform, including:

  • Your IP address
  • Your web browser
  • Your operating system
  • The pages you view
  • The actions you perform on the Platform

2.3. Cookies

We use cookies and similar technologies to collect information about your use of the Platform or to provide you with the best possible experience.

3. Use of your information

3.1. We use your personal information for the following purposes:

  • To provide you with the Platform services
  • to inform our partners that you would like to obtain a price quote for a service they offer.
  • Send you price offers from our partners for the journeys for which you have requested price offers.
  • For the proper follow-up of your requests for price offers and your reservations.
  • To send you information about our services and updates
  • To improve and personalize your experience on the Platform
  • To comply with our legal obligations
  • Sharing your information

3.2. We may share your personal information with the following third parties:

  • Third-party service providers who help us operate the Platform
  • Third-party service providers who offer the type of service for which you have submitted a quote request through the Platform
  • Government authorities or regulatory bodies where necessary to comply with our legal obligations
  • As part of a commercial transaction, such as a merger, acquisition or sale of assets

4. Disclaimer

For each price quote request that you submit through the Platform, we communicate your personal information to up to three third-party service providers who wish to provide you with a quote for a service corresponding to your request.

We receive compensation each time one of these third-party service providers tells us that they would like to send you their price quote.

In the event that you do not want your personal information to be shared for compensation with third party service providers, please do not submit a price quote request through the Platform.

5. Your rights

Under the GDPR, you have certain rights regarding your personal data, including the right to access, rectification, deletion, restriction of processing and data portability. To exercise these rights, please contact us via .

6. Data security

We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

7. Contact us

If you have any questions or concerns about our Privacy Policy or how we process your personal data, please contact us via .

8. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our data processing practices. Any changes will be displayed on this page with the date of the last update.